Refund policy


At A2RCHIVE, every item is carefully inspected before shipping. As we specialize in vintage and archive footwear, we do not accept returns for change of mind.

Eligible Returns

Returns or refunds are only accepted if:

  • You received the wrong item.

  • You received the wrong size.

  • The item arrived with significant damage or a defect that was not shown or described in the listing.

Not Eligible

We do not accept returns or refunds for:

  • Change of mind.

  • Incorrect sizing chosen by the customer (unless we shipped the wrong size).

  • Minor signs of wear that were clearly shown in the photos or described in the product listing.

Claims

Any issue with your order must be reported within 48 hours of delivery.

To submit a claim, please email us with:

  • Your order number.

  • A description of the issue.

  • Clear photos showing the problem.

Claims can be sent to: a2rchive@gmail.com

Refunds

If your claim is approved, we will offer an appropriate solution, which may include a replacement (if available), a partial refund, or a full refund.

We reserve the right to decline claims that do not meet the conditions outlined in this policy.