At A2RCHIVE, we aim to ship your order as quickly as possible.

Processing Time

• All orders are processed within 24 hours (Monday–Sunday).

• Orders placed on public holidays will be processed on the next business day.

Shipping Time

• Estimated delivery time is up to 2 weeks under normal shipping conditions.

• Delivery times may vary depending on your location, customs processing, weather conditions, or delays caused by the shipping carrier.

Shipping Responsibility

• Once your order has been handed over to the shipping carrier, delivery times are outside of our control. While we will always do our best to assist, we cannot guarantee exact delivery dates.

Tracking

• A tracking number will be provided by email once your order has been shipped (if tracking is available for your shipping method).

Incorrect Address

• Please ensure your shipping address is correct before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses.

Lost or Damaged Packages

• If your package arrives damaged or appears to be lost, please contact us as soon as possible. We will work with the shipping carrier to help resolve the issue.

Customs & Import Fees

• International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer.

Contact

If you have any questions about your order or shipping, please contact us and we'll be happy to help.